We ensure all digital products are delivered promptly and securely. Upon successful payment, your product(s) will be made available either through your customer dashboard or sent directly to the email address provided during checkout—unless otherwise specified.
Please double-check that the email address entered is validand accessible to avoid delays in receiving your order.
Frequently Asked Questions (FAQ)
Q1: How will I receive my purchased product?
All products are delivered digitally. You will receive access details via email or through your VPSedge customer dashboard immediately after payment confirmation.
Q2: What should I do if I haven’t received my product after purchase?
Please check your spam or junk folder first. If the product is not there and not available in your dashboard, contact our support team immediately with your order number.
Q3: Can I change the email address after placing an order?
If you’ve entered an incorrect email address, contact us as soon as possible. We will assist in updating your email and resending the access information.
Q4: Will I get a receipt or invoice?
Yes. A digital invoice will be automatically sent to your email upon successful payment, and a copy will be available in your account dashboard.
Q5: Is product delivery instant?
Yes, in most cases, delivery is instant upon successful payment. Exceptions will be clearly stated on the product page.